Auto re-enrolment - April 2016


Auto re-enrolment - April 2016


Every three years employers have a legal duty to assess and auto re-enrol eligible employees into their work-based Pension Plan. Many employees were auto-enroled into the Telefónica UK Pension Plan on 1 April 2013. On 1 April 2016 many of our people will be automatically enrolled. Please note you would have already received an email if you’re going to be auto re-enroled into the Telefónica Pension Plan.


Individuals are auto-enroled regardless of their length of service or how recently they may have opted-out of the Telefónica Pension Plan. Our legal obligation requires us to auto-enrol all employees who are non-pension members and meet the following eligibility criteria:


  • Work (or usually work) in Great Britain.
  • Are aged between 22 and state pension age, and
  • Earn over £834 per month (total remuneration, basic + commission + allowances).


How much would I contribute?


The below table shows the contributions you would need to make towards your Pension through auto-enrolment. As you can see, your contributions would initially start at 1% and automatically increase overtime.


Please note this is the minimum contribution level required to be part of the Telefónica Pension Plan. To take advantage of greater employer contributions you could increase your contributions at any point. Simply visit the Telefónica Rewards website at for more information.


Time Period

Employee Contribution (what you will pay)

Employer Contribution (what Telefónica will pay)

Total Contribution

1 April 2013 – 31 December 2016




1 January 2017 – April 2019




April 2019 onwards





If you’re a Final Salary (Defined Benefit/ DB) or a Section 1A member you would need to allocate 3% of your current 21% Pension Supplement into your Pension Plan. While you wouldn’t receive any additional employer contributions you would be increasing your future Pension savings.


What happens next?


  • You cannot opt-out in advance of auto-enrolment. We have to auto-enrol you on 1 April 2016, it’s the law.
  • The first deduction from your salary will be in your April 2016 pay packet.
  • A confirmation of enrolment letter will be sent to your home address, this will also include your new membership number. This will be sent by Standard Life – our Pensions Administrator in late April/ early May. This letter will also provide you with details of the opt-out process should you require this information.
  • It’s important you provide us with up-to-date contact details so we can make you aware of your membership into the Plan and how you could opt-out. This will also be important to make sure you understand how you could receive a refund of your contributions. To update your contact details simply login to Chorus, if you experience any difficulties please email the European People Services Centre (EPSC) at who will be able assist.
  • We hope you stay in the Plan but if you do decide to opt-out then you will only have 30 days from the date on the Standard Life letter to do so. Providing you opt-out within this timeframe you will receive a full refund of your contribution.
  • Please remember if you decide to opt-out of the pension arrangement your Life Insurance benefit will reduce from the auto-enrolment cover of 5x basic salary to the reduced cover of 2x basic salary. You will also no longer be eligible for our Income Protection scheme regardless of whether you re-join the Plan at a future point. For more details please click here.
  • You can only opt-out through Standard Life’s help line 0345 272 8837or Standard Life’s website Standard Life will write to you with information on the opt-out process. Remember, you’ll need the membership number on the top of Standard Life letter to opt-out. You cannot opt-out until you’ve received the Standard Life letter.


Got a question?


If you need more information or have a question about the Plan, please click here to visit our Pensions website. We’ve also attached a useful FAQs guide on auto re-enrolment.


If this does not answer your question you can contact EPSC by phone on:

0800 731 2638, or email


The Telefónica Pensions Team

March 2016

© Telefónica